Very good communication and very good to deal with, bike is fabulous.
Hi Colin,
Thank you so much for your review! We are delighted to hear that you are happy with your purchase and our customer service.
Please recommend us to your family & friends.
Wishing you many enjoyable rides ahead!
Regards,
Team Lets Cycle Ireland
I ordered this bike through the cycle to work scheme. The process was very easy, and once my company paid the invoice I was updated that my bike was shipped. It took just over a week for the bike to arrive. Bike was easy to put together, although a little heavier than I expected, but an oversight on my part, as weight is advertised. I have used the bike this week to get to the dart station, the motor is a great addition making cycling on windy mornings much easier, folding the bike is easy, again a little heavy to then carry onto the dart, but doable. Very happy with purchase.
Hi Katie,
Thank you so much for your lovely review! We are delighted to hear that you are happy with your purchase.
Please recommend us to your family & friends.
Wishing you many enjoyable rides ahead!
Regards,
Team Lets Cycle Ireland
Perfect... Very quick and a great lock
Hi Colm,
Thank you so much for your review! We are delighted to hear that you are happy with your purchase.
Please recommend us to your family & friends.
Wishing you many enjoyable rides ahead!
Regards,
Team Lets Cycle Ireland
Great bike, lightweight, excellent speed, and easy to assemble.
Hi Marcia,
Thank you so much for your review! We are delighted to hear that you are happy with your purchase.
Please recommend us to your family & friends.
Wishing you many enjoyable rides ahead!
Regards,
Team Lets Cycle Ireland
Love the new Engwe M20 Cargo bike.....Arrived really quickly and was easy to assemble and works like a dream!
Hi Colm,
Thank you so much for your review! We are delighted to hear that you are happy with your purchase.
Please recommend us to your family & friends.
Wishing you many enjoyable rides ahead!
Regards,
Team Lets Cycle Ireland
Great bike , arrive in large pieces easy to assemble.
Hi Edwige,
Thank you so much for your review! We are delighted to hear that you are happy with your bike.
Please recommend us to your family & friends.
Wishing you many enjoyable rides ahead!
Regards,
Team Lets Cycle Ireland
The service was excellent and the bike is fantastic. Thanks
Hi Caroline,
Thank you so much for your review! We are delighted to hear that you are happy with your bike & our customer service.
Please recommend us to your family & friends.
Wishing you many enjoyable rides ahead!
Regards,
Team Lets Cycle Ireland
Awesome bike very minimal assembly and easy to follow instructions...
Hi Chris,
Thank you so much for your review! We are delighted to hear that you are happy with your bike.
Please recommend us to your family & friends.
Wishing you many enjoyable rides ahead!
Regards,
Team Lets Cycle Ireland
Excellent
Hi Aengus,
Thank you for your lovely review. Enjoy your rides!
Regards,
Team Lets Cycle Ireland
an extraordinary service I really recommend.... regarding the bike I am very satisfied... thabk you🫰
Hi Ion,
Thank you so much for your review! We are delighted to hear that you are happy with your bike & our service.
Please recommend us to your family & friends.
Wishing you many enjoyable rides ahead!
Regards,
Team Lets Cycle Ireland
One Of the Best Bikes out there very happy
Hi Anthony,
Thank you so much for your review! We are delighted to hear that you are happy with your bike.
Wishing you many enjoyable rides ahead!
Regards,
Team Lets Cycle Ireland
The design is really nice, it’s very comfortable, and it has worked great for me so far :) The only issue is that I can't install the throttle on the handlebars because I can't remove the handle grip that's already there, but otherwise, it’s been excellent.
Hi Sandra,
Thank you so much for your review! We are delighted to hear that you are happy with your bike.
If you need any assistance, please send an email to us.
Wishing you many enjoyable rides ahead!
Regards,
Team Lets Cycle Ireland
Happy with the product , easy to assemble and haven't use it much yet
Hi Bogdan,
Thank you so much for your review! We are delighted to hear that you are happy with your bike.
Wishing you many enjoyable rides ahead!
Regards,
Team Lets Cycle Ireland
Bike is amazing
Hi Filip,
Thank you for 5 star rating & your review. Enjoy your rides!
Regards,
Team Lets Cycle
Great service would highly recommend and fast delivery
Hi Gregg,
Thank you for your review. We are glad that you find us worth recommending to your friends & family.
Regards,
Team Lets Cycle
It's a great bike, If with one charge i could make more longer distance, would be even better. So far no complaints, I'm happy with the bike.
Hi,
Thank you so much for your review! We are delighted to hear that you are happy with your bike.
Wishing you many enjoyable rides ahead!
Regards,
Team Lets Cycle Ireland
Delighted with the purchase. Great service from start to finish. The bike is amazing and no issues. 5 star!
Hi Linda,
Thank you so much for your wonderful review! We truly appreciate your kind words and are delighted to hear that you are enjoying our service at Lets Cycle Ireland.
Wishing you many enjoyable rides ahead!
Regards,
Team Lets Cycle Ireland
Waited nearly a month for a bike I ordered that said was in stock but wasn't took my payment anyways and had to settle for a bike that was out of a small list of ones they had in stock. Use a different company do not recommend this company
Hi Robert,
First and foremost, I want to extend my sincerest apologies for the inconvenience you experienced regarding the availability of the original bike you ordered. I completely understand how frustrating it can be to wait for a product that was expected to be in stock, only to find out that it was not available.
As we source our bikes directly from manufacturers, there are instances where stock levels can change unexpectedly. Unfortunately, this was the case with your order. To ensure you received a bike in a timely manner, we provided you with a selection of available alternatives, and I appreciate your understanding in choosing another model from the same brand. Additionally, we included free accessories as a goodwill gesture to make up for the inconvenience caused.
Please know that we are continuously working to improve our inventory management to provide better stock updates in the future. Your feedback is invaluable to us and will help us enhance our services.
If you have any further questions or concerns, or if there is anything else we can do to assist you, please do not hesitate to reach out. We value your business and hope to regain your trust in the future.
Regards,
Team Lets Cycle
This company is a joke, they sent wrong bike from Poland to Ireland, bike worth 1750e and they sent bike worth 1350e and thought i don't see any difference, i ordered engwe l20 30 pro, they sent engwe l20 3.0 boost and they think i have time for playing this game and sending bike back and waiting for new , even if i knows those bike's are not in stock anywhere in Europe till the end of July,
Its absolutely unacceptable
Lock will be cut within a second using bolt cutters and was over priced, although stops someone just walking off with the bike so its fine for a second piece
Very good bike, takes me around well. Havn't done a long trip yet. One problem with it is the motor doesnt kick in right away on take off so its the full weight from a stop else a smooth ride